General conditions

  • The client must be at the stop 5 minutes before the departure time, in case it is not present at the scheduled time, the bus will continue with the pick-up or start of the excursion.

 

  • Clients must be attentive to the guide’s instructions at all times.

 

  •  The tour of the excursion may vary your order. In the event that any point of the excursion could not be visited for reasons beyond our control and / or force majeure (cut off, demonstrations, or any other reason), the amount of the excursion will not be partially or totally refunded.

 

  • If the client does not show up at the time indicated by the guide at the different stops, the coach will wait a maximum of 5 minutes, the bus will leave to continue the excursion or to return to the hotels. In no case are we responsible for the expenses that customers have to return on their own (taxis, train, personal expenses, etc. etc.) nor will the amount of the tour be partially or totally refunded.

 

  • The excursions do not include any type of food if it is not specified.

 

  • the price of the excursion includes the guide, the transport and the entrance where it is specified in the explanation of the excursion.

 

  • For booking, children under 3 years are free but you have to reserve the place for the bus, the age of children is 3 to 10 years, adults over 10. Only in Port Aventura and Fiesta Aventura there is a price for transportation of babies and there is a price for senior.

 

  • Customers with electric wheelchairs are not allowed on the bus, they must be foldable and must have a companion who takes charge of getting on and off the bus. In the case of clients with reduced mobility, they must notify before making the reservation, otherwise no amount will be returned, either partial or total, of the excursion.

 

  • The purchase of any of our excursions both online and physically in our office or points of sale, implies the acceptance of all our general conditions.

 

  • For any questions or clarification, do not hesitate to contact us:

 

 

Viatges Pekin Tours S.L. G.C. 60 MD
C/ Riera Capaspre 34, 08370 Calella
Tlf: 937 661 318– GSM: 649 273 099
info@pekintours.com

 



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